Refund and Returns Policy

Effective Date: March 10, 2025

We want you to be completely satisfied with your purchase at STARNOVAS. If for any reason you are not happy with your order, we offer the following refund and returns policy:

1. Returns
You may return eligible items within 30 days of receiving your order. To be eligible for a return, products must be in their original condition, unused, and in the original packaging.

2. Refunds
Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

3. Non-Returnable Items
Certain items, such as personalized or custom-made jewelry, are not eligible for return or refund.

4. How to Return an Item
To initiate a return, please contact our customer service team at contact@starnovas.xyz with your order details. We will provide you with return instructions and a shipping label.